Cookie Policy (UK)

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website. See “How can I control the cookie preferences?” below.

Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and overall providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?

Necessary: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Analytical: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

CookieDescription
_clckMicrosoft Clarity sets this cookie to retain the browser's Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID.
_clskMicrosoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording.
_gaThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_*Google Analytics sets this cookie to store and count page views.
_ga_D8DM7PW0Z0This cookie is installed by Google Analytics.
_gat_gtag_UA_*Google Analytics sets this cookie to store a unique user ID.
_gidGoogle Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
ANONCHKMicrosoft Clarity sets this cookie to indicate whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0.
CLIDMicrosoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited.
CONSENTYouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.
cookielawinfo-checkbox-analyticsSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category .
cookielawinfo-checkbox-functionalThe cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessarySet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category .
cookielawinfo-checkbox-othersSet by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Others".
cookielawinfo-checkbox-performanceSet by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Performance".
CookieLawInfoConsentRecords the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
hustle-hide-moduleUsed for the Closing Behavior functionality of a pop-up.
inc_optin_never_see_againUsed for the "Never see this again" functionality of a pop-up
MRMicrosoft Clarity sets this cookie, to indicate whether to refresh MUID.
MUIDMicrosoft Clarity sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
SMMicrosoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains.
SRM_BUsed by Microsoft Advertising as a unique ID for visitors.
VISITOR_INFO1_LIVEYouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
YSCYoutube sets this cookie to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt-remote-device-idYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt.innertube::nextIdYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requestsYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

How can I control the cookie preferences?

Should you decide to change your preferences later through your browsing session by using the “Manage consent” tab that will appear at the bottom of the screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely. Alternatively, use the “Manage your consent” link below.

Your consent applies to the following domains: www.myplannedcare.nhs.uk.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org or www.allaboutcookies.org.