North Downs Hospital – Ramsay

Please select the specialty you have been referred to or are under the care of from the list below.

If you are not sure which specialty you have been referred to, please check any letters that you have received from your hospital as this information should be included in these.

Before your visit to hospital you will find a range of helpful information on your hospital website.

North Downs Hospital - Ramsay logo

Gastroenterology - Waiting Times

First Outpatient Appointment
Average waiting time for first outpatient appointment at this hospital for this specialty 5 weeks
8 in 10 patients will be seen for a first outpatient appointment at this hospital for this specialty within 6 weeks
Treatment
Average waiting time for treatment at this hospital for this specialty 11 weeks
8 in 10 patients will be seen for treatment at this hospital for this specialty within 17 weeks

Non-urgent advice: What does this mean?

  • The waiting time information is updated each week and based on data provided by each hospital trust.
  • Waiting times relate to routine elective care only. If you are referred for an urgent suspected cancer check you will be seen as early as possible.
  • If n/a is indicated this may be due to the provider not delivering this service or information is currently unavailable.
  • ‘First outpatient appointment’ is your first appointment with a healthcare provider after being referred by your GP. This may be face to face, online or by telephone.
  • ‘Treatment’ may include a procedure or treatment in hospital overnight or a day appointment (inpatient or outpatient setting).
  • The average waiting time is the average (mean) wait of all patients in this specialty (department) at each hospital trust.
  • Some patients will wait less time than the average and some patients will wait longer than the average waiting time.
  • ‘8 in 10 patients' means that for every 10 patients seen within this specialty (department), 8 are seen within the time frame shown.
  • Patients are managed based on how urgent their condition is and therefore waiting times can vary depending on each patient's clinical condition.
  • This page was last updated on 13 March 2026.

Gastroenterology

General Surgery - Waiting Times

First Outpatient Appointment
Average waiting time for first outpatient appointment at this hospital for this specialty 9 weeks
8 in 10 patients will be seen for a first outpatient appointment at this hospital for this specialty within 11 weeks
Treatment
Average waiting time for treatment at this hospital for this specialty 17 weeks
8 in 10 patients will be seen for treatment at this hospital for this specialty within 27 weeks

Non-urgent advice: What does this mean?

  • The waiting time information is updated each week and based on data provided by each hospital trust.
  • Waiting times relate to routine elective care only. If you are referred for an urgent suspected cancer check you will be seen as early as possible.
  • If n/a is indicated this may be due to the provider not delivering this service or information is currently unavailable.
  • ‘First outpatient appointment’ is your first appointment with a healthcare provider after being referred by your GP. This may be face to face, online or by telephone.
  • ‘Treatment’ may include a procedure or treatment in hospital overnight or a day appointment (inpatient or outpatient setting).
  • The average waiting time is the average (mean) wait of all patients in this specialty (department) at each hospital trust.
  • Some patients will wait less time than the average and some patients will wait longer than the average waiting time.
  • ‘8 in 10 patients' means that for every 10 patients seen within this specialty (department), 8 are seen within the time frame shown.
  • Patients are managed based on how urgent their condition is and therefore waiting times can vary depending on each patient's clinical condition.
  • This page was last updated on 13 March 2026.

General Surgery

1

Gynaecology - Waiting Times

First Outpatient Appointment
Average waiting time for first outpatient appointment at this hospital for this specialty 6 weeks
8 in 10 patients will be seen for a first outpatient appointment at this hospital for this specialty within 6 weeks
Treatment
Average waiting time for treatment at this hospital for this specialty 20 weeks
8 in 10 patients will be seen for treatment at this hospital for this specialty within 32 weeks

Non-urgent advice: What does this mean?

  • The waiting time information is updated each week and based on data provided by each hospital trust.
  • Waiting times relate to routine elective care only. If you are referred for an urgent suspected cancer check you will be seen as early as possible.
  • If n/a is indicated this may be due to the provider not delivering this service or information is currently unavailable.
  • ‘First outpatient appointment’ is your first appointment with a healthcare provider after being referred by your GP. This may be face to face, online or by telephone.
  • ‘Treatment’ may include a procedure or treatment in hospital overnight or a day appointment (inpatient or outpatient setting).
  • The average waiting time is the average (mean) wait of all patients in this specialty (department) at each hospital trust.
  • Some patients will wait less time than the average and some patients will wait longer than the average waiting time.
  • ‘8 in 10 patients' means that for every 10 patients seen within this specialty (department), 8 are seen within the time frame shown.
  • Patients are managed based on how urgent their condition is and therefore waiting times can vary depending on each patient's clinical condition.
  • This page was last updated on 13 March 2026.

Gynaecology

Ophthalmology - Waiting Times

First Outpatient Appointment
Average waiting time for first outpatient appointment at this hospital for this specialty 3 weeks
8 in 10 patients will be seen for a first outpatient appointment at this hospital for this specialty within 5 weeks
Treatment
Average waiting time for treatment at this hospital for this specialty 17 weeks
8 in 10 patients will be seen for treatment at this hospital for this specialty within 24 weeks

Non-urgent advice: What does this mean?

  • The waiting time information is updated each week and based on data provided by each hospital trust.
  • Waiting times relate to routine elective care only. If you are referred for an urgent suspected cancer check you will be seen as early as possible.
  • If n/a is indicated this may be due to the provider not delivering this service or information is currently unavailable.
  • ‘First outpatient appointment’ is your first appointment with a healthcare provider after being referred by your GP. This may be face to face, online or by telephone.
  • ‘Treatment’ may include a procedure or treatment in hospital overnight or a day appointment (inpatient or outpatient setting).
  • The average waiting time is the average (mean) wait of all patients in this specialty (department) at each hospital trust.
  • Some patients will wait less time than the average and some patients will wait longer than the average waiting time.
  • ‘8 in 10 patients' means that for every 10 patients seen within this specialty (department), 8 are seen within the time frame shown.
  • Patients are managed based on how urgent their condition is and therefore waiting times can vary depending on each patient's clinical condition.
  • This page was last updated on 13 March 2026.

Ophthalmology

2

Orthopaedics - Waiting Times

First Outpatient Appointment
Average waiting time for first outpatient appointment at this hospital for this specialty 6 weeks
8 in 10 patients will be seen for a first outpatient appointment at this hospital for this specialty within 9 weeks
Treatment
Average waiting time for treatment at this hospital for this specialty 19 weeks
8 in 10 patients will be seen for treatment at this hospital for this specialty within 32 weeks

Non-urgent advice: What does this mean?

  • The waiting time information is updated each week and based on data provided by each hospital trust.
  • Waiting times relate to routine elective care only. If you are referred for an urgent suspected cancer check you will be seen as early as possible.
  • If n/a is indicated this may be due to the provider not delivering this service or information is currently unavailable.
  • ‘First outpatient appointment’ is your first appointment with a healthcare provider after being referred by your GP. This may be face to face, online or by telephone.
  • ‘Treatment’ may include a procedure or treatment in hospital overnight or a day appointment (inpatient or outpatient setting).
  • The average waiting time is the average (mean) wait of all patients in this specialty (department) at each hospital trust.
  • Some patients will wait less time than the average and some patients will wait longer than the average waiting time.
  • ‘8 in 10 patients' means that for every 10 patients seen within this specialty (department), 8 are seen within the time frame shown.
  • Patients are managed based on how urgent their condition is and therefore waiting times can vary depending on each patient's clinical condition.
  • This page was last updated on 13 March 2026.

Orthopaedics

Pain Management - Waiting Times

First Outpatient Appointment
Average waiting time for first outpatient appointment at this hospital for this specialty 15 weeks
8 in 10 patients will be seen for a first outpatient appointment at this hospital for this specialty within 17 weeks
Treatment
Average waiting time for treatment at this hospital for this specialty 25 weeks
8 in 10 patients will be seen for treatment at this hospital for this specialty within 31 weeks

Non-urgent advice: What does this mean?

  • The waiting time information is updated each week and based on data provided by each hospital trust.
  • Waiting times relate to routine elective care only. If you are referred for an urgent suspected cancer check you will be seen as early as possible.
  • If n/a is indicated this may be due to the provider not delivering this service or information is currently unavailable.
  • ‘First outpatient appointment’ is your first appointment with a healthcare provider after being referred by your GP. This may be face to face, online or by telephone.
  • ‘Treatment’ may include a procedure or treatment in hospital overnight or a day appointment (inpatient or outpatient setting).
  • The average waiting time is the average (mean) wait of all patients in this specialty (department) at each hospital trust.
  • Some patients will wait less time than the average and some patients will wait longer than the average waiting time.
  • ‘8 in 10 patients' means that for every 10 patients seen within this specialty (department), 8 are seen within the time frame shown.
  • Patients are managed based on how urgent their condition is and therefore waiting times can vary depending on each patient's clinical condition.
  • This page was last updated on 13 March 2026.

Pain Management

3

Plastic Surgery - Waiting Times

First Outpatient Appointment
Average waiting time for first outpatient appointment at this hospital for this specialty 9 weeks
8 in 10 patients will be seen for a first outpatient appointment at this hospital for this specialty within 14 weeks
Treatment
Average waiting time for treatment at this hospital for this specialty 18 weeks
8 in 10 patients will be seen for treatment at this hospital for this specialty within 20 weeks

Non-urgent advice: What does this mean?

  • The waiting time information is updated each week and based on data provided by each hospital trust.
  • Waiting times relate to routine elective care only. If you are referred for an urgent suspected cancer check you will be seen as early as possible.
  • If n/a is indicated this may be due to the provider not delivering this service or information is currently unavailable.
  • ‘First outpatient appointment’ is your first appointment with a healthcare provider after being referred by your GP. This may be face to face, online or by telephone.
  • ‘Treatment’ may include a procedure or treatment in hospital overnight or a day appointment (inpatient or outpatient setting).
  • The average waiting time is the average (mean) wait of all patients in this specialty (department) at each hospital trust.
  • Some patients will wait less time than the average and some patients will wait longer than the average waiting time.
  • ‘8 in 10 patients' means that for every 10 patients seen within this specialty (department), 8 are seen within the time frame shown.
  • Patients are managed based on how urgent their condition is and therefore waiting times can vary depending on each patient's clinical condition.
  • This page was last updated on 13 March 2026.

Plastic Surgery

Urology - Waiting Times

First Outpatient Appointment
Average waiting time for first outpatient appointment at this hospital for this specialty 9 weeks
8 in 10 patients will be seen for a first outpatient appointment at this hospital for this specialty within 12 weeks
Treatment
Average waiting time for treatment at this hospital for this specialty 19 weeks
8 in 10 patients will be seen for treatment at this hospital for this specialty within 29 weeks

Non-urgent advice: What does this mean?

  • The waiting time information is updated each week and based on data provided by each hospital trust.
  • Waiting times relate to routine elective care only. If you are referred for an urgent suspected cancer check you will be seen as early as possible.
  • If n/a is indicated this may be due to the provider not delivering this service or information is currently unavailable.
  • ‘First outpatient appointment’ is your first appointment with a healthcare provider after being referred by your GP. This may be face to face, online or by telephone.
  • ‘Treatment’ may include a procedure or treatment in hospital overnight or a day appointment (inpatient or outpatient setting).
  • The average waiting time is the average (mean) wait of all patients in this specialty (department) at each hospital trust.
  • Some patients will wait less time than the average and some patients will wait longer than the average waiting time.
  • ‘8 in 10 patients' means that for every 10 patients seen within this specialty (department), 8 are seen within the time frame shown.
  • Patients are managed based on how urgent their condition is and therefore waiting times can vary depending on each patient's clinical condition.
  • This page was last updated on 13 March 2026.

Urology

4
5

Contact details

Website: https://www.northdownshospital.co.uk
Email: [email protected]
Tel: 01883 348981